Shipping policy

Shipping Policy

Shipping Policy for xaven
Last updated: May 15, 2026

Thank you for shopping with xaven. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or holidays.

During periods of high order volume, processing times may be delayed.

Estimated Delivery Times

Estimated shipping times are:

  • United States: 5–12 business days

  • International Orders: 7–20 business days

Delivery times are estimates and may vary depending on shipping carrier operations, customs procedures, weather conditions, and destination country.

Shipping Costs

Shipping fees are calculated during checkout based on the shipping destination and selected shipping method.

xaven may occasionally offer promotional free shipping campaigns.

Tracking Information

After your order is shipped, you will receive a confirmation email with tracking information.

Tracking updates may take up to 48 hours to become available.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

xaven is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete addresses provided by customers.

Additional shipping charges may apply for returned packages requiring reshipment.

Lost or Stolen Packages

xaven is not responsible for packages marked as delivered by the shipping carrier.

If your package is lost or stolen, please contact the shipping carrier directly. You may also contact us for assistance.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or additional fees imposed by the destination country.

These charges are the responsibility of the customer.

Shipping Delays

We are not responsible for delays caused by:

  • Customs clearance

  • Weather conditions

  • Carrier disruptions

  • Public holidays

  • Incorrect shipping information

Contact Information

If you have any questions regarding shipping, please contact us:

xaven
Arc Global Business LLC
412 W 7th St, STE 1052
Clovis, New Mexico 88101
United States

Email: fourcadehalsey755@gmail.com